Title: Setup failed 0x80072f7d - Unspecified error
Type: behavior Stage: resolved
Components: Windows Versions: Python 3.7
Status: closed Resolution: not a bug
Dependencies: Superseder:
Assigned To: Nosy List: DesignEngineer, eryksun, paul.moore, steve.dower, tim.golden, zach.ware
Priority: normal Keywords:

Created on 2018-12-08 09:05 by DesignEngineer, last changed 2021-03-28 03:18 by eryksun. This issue is now closed.

File name Uploaded Description Edit
Python 3.7.1 (64-bit) log.txt DesignEngineer, 2018-12-08 09:05 Install log
Messages (3)
msg331375 - (view) Author: Kamaal Khan (DesignEngineer) Date: 2018-12-08 09:05
I've been trying to install version 3.7.1 64-bit but it keeps on giving me that error. Tried fixing it by installing KB2999226, but to no avail. Been running the install file as admin too. Using Windows 7.
Install log is attached.
msg331385 - (view) Author: Steve Dower (steve.dower) * (Python committer) Date: 2018-12-08 15:14
It looks like you're not able to download the debug symbol packages from your machine. This may be a network issue or perhaps a totally disconnected machine?

If you run setup with the "/layout [directory]" option on a machine with internet access it will give you all the possible installation files. Then you can transfer these to the other machine and install without needing network access.

Alternatively, deselect any install options that say "Download".
msg331397 - (view) Author: Eryk Sun (eryksun) * (Python triager) Date: 2018-12-08 22:48
For what it's worth, 0x8007XXXX indicates a Windows error, which in this case is ERROR_INTERNET_SECURITY_CHANNEL_ERROR (12157 or 0x2f7d) [1]: "the application experienced an internal error loading the SSL libraries".

Date User Action Args
2021-03-28 03:18:40eryksunsetstatus: open -> closed
resolution: not a bug
stage: resolved
2018-12-08 22:48:02eryksunsetnosy: + eryksun
messages: + msg331397
2018-12-08 15:14:00steve.dowersetmessages: + msg331385
2018-12-08 09:05:57DesignEngineercreate