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classification
Title: Unable to install Python from web-based installer and executable installer
Type: crash Stage: resolved
Components: Installation, Windows Versions: Python 3.7
process
Status: closed Resolution: out of date
Dependencies: Superseder:
Assigned To: Nosy List: paul.moore, skycraper, steve.dower, tim.golden, zach.ware
Priority: normal Keywords:

Created on 2018-10-14 11:32 by skycraper, last changed 2022-04-11 14:59 by admin. This issue is now closed.

Messages (2)
msg327704 - (view) Author: (skycraper) Date: 2018-10-14 11:32
I have a PC with 2 HDD with 2 Vista OS at each other. One system is old and it has Python 3.7 installed and working successfully. The second system is new-installed and it has a problems with running web-based installers and executable-installer of the latest Python`s version from there: https://www.python.org/downloads/windows/ 

So I can run an install from any MSI-package for every version, but 3.5-3.7 versions don`t have it. When I`m trying to install wb-inst or exe-inst nothing happens: no error window, no system lags etc. 

I suppose that this problem connected with Microsoft libraries or extensions. I installed all Visual Studio C++ packages, but it didn`t help. 

Could you tell me which components I forgot to intall.
msg327755 - (view) Author: Steve Dower (steve.dower) * (Python committer) Date: 2018-10-15 13:48
When you run the installer, it should create log files in your %TEMP% directory. Could you find and attach those here please?

There's a chance it is detecting that your system is unsupported. If you are still using Windows Vista, ensure you have installed all available updates and service packs, and then try installing Python 3.6 (the latest version, 3.7, does not support Windows Vista any more).
History
Date User Action Args
2022-04-11 14:59:07adminsetgithub: 79162
2019-02-22 08:24:09methanesetstatus: open -> closed
resolution: out of date
stage: resolved
2018-10-15 13:48:25steve.dowersetmessages: + msg327755
2018-10-14 11:48:45eric.smithsetnosy: + paul.moore, tim.golden, zach.ware, steve.dower
components: + Windows
2018-10-14 11:32:57skycrapercreate