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Author loewis
Recipients loewis, r.david.murray, terry.reedy, thecheater887
Date 2014-04-13.08:38:39
SpamBayes Score -1.0
Marked as misclassified Yes
Message-id <1397378319.91.0.426402891398.issue21158@psf.upfronthosting.co.za>
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Payden Comer, please run

msiexec /i <msifilename> /l*v python.log

in a terminal window, and attach the resulting python.log here.

R. David: Feel free to copy these instructions; they can be standard in all cases of "the installer does not work".

As for the actual report: The first issue (python bug.PNG) has a clear explanation: Windows installer does not support simultaneous installation of two MSI files. So while ffmpeg (or whatever the scratched-out name is) is being installed, it refuses to start the Python installation.

As for the second problem: Other software authors have put texts on the net on potential causes for this problem. I think going through

http://support.affixa.com/kb/236

could be helpful.
History
Date User Action Args
2014-04-13 08:38:40loewissetrecipients: + loewis, terry.reedy, r.david.murray, thecheater887
2014-04-13 08:38:39loewissetmessageid: <1397378319.91.0.426402891398.issue21158@psf.upfronthosting.co.za>
2014-04-13 08:38:39loewislinkissue21158 messages
2014-04-13 08:38:39loewiscreate