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classification
Title: Unable to install Python 3.5.1 on Windows 10 - Error 0x80070643: Failed to install MSI package.
Type: behavior Stage: resolved
Components: Installation, Windows Versions: Python 3.5
process
Status: closed Resolution: fixed
Dependencies: Superseder:
Assigned To: Nosy List: SHarris, Steven.Barker, oselljr, paul.moore, steve.dower, tim.golden, zach.ware
Priority: normal Keywords:

Created on 2016-03-23 22:23 by oselljr, last changed 2022-04-11 14:58 by admin. This issue is now closed.

Files
File name Uploaded Description Edit
Python 3.5.1 (64-bit)_20160323181333.log oselljr, 2016-03-23 22:23 installation log
Python 3.5.1 (64-bit)_20160323181333_000_core_JustForMe.log oselljr, 2016-03-25 23:34 Core_JustForMe log
Python 3.5.2rc1 (64-bit)_20160613002148.log Steven.Barker, 2016-06-13 07:46 Failed install - main log file
Python 3.5.2rc1 (64-bit)_20160613002950.log Steven.Barker, 2016-06-13 07:48 Successful install - main (only) log file
Python 3.5.2rc1 (64-bit)_20160613002148_008_launcher_AllUsers.log Steven.Barker, 2016-06-13 07:48 Failed install - launcher log file
Messages (9)
msg262313 - (view) Author: J Osell (oselljr) Date: 2016-03-23 22:23
Unable to install Python 3.5.1 on Windows 10 - Error 0x80070643: Failed to install MSI package.
msg262445 - (view) Author: Steve Dower (steve.dower) * (Python committer) Date: 2016-03-25 17:23
Thanks for the report

You should have another log file near the one you attached (in your %LocalAppData%\Temp directory) with "core_JustForMe" in the name. Could you put that one up as well?
msg262466 - (view) Author: J Osell (oselljr) Date: 2016-03-25 23:35
Done
msg268428 - (view) Author: Steven Barker (Steven.Barker) * Date: 2016-06-13 07:46
I've just encountered this error when trying to update to the 3.5.2rc1 release (64-bit Python, Windows 10). I'd already had the 3.5.1 release installed, so I suppose it could have been an issue with the older installer trying to uninstall the old version.

I believe the issue may be related to installing the `py.exe` launcher program. I have an alpha release of Python 3.6.0 installed, and so the 3.5.2rc1 installer gave me a popup saying that the launcher would not be updated since I already had a newer version. I assumed that was unrelated to the issue though because the installation process kept going for a couple minutes after seeing that message. However, trying the install again with custom settings and unselecting the launcher program made it work. I'll attach log the main log file for both the failed and successful runs of the installer, and the launcher_AllUsers file from the failed run.

Oh, I just realized the successful run was with the web installer while the failed runs were the full download version. I have no idea if that would have made a difference or not.
msg268498 - (view) Author: Steve Dower (steve.dower) * (Python committer) Date: 2016-06-14 01:36
The launcher issue is different from the original one posted here, so I'll create a separate issue to track it.
msg268501 - (view) Author: Steve Dower (steve.dower) * (Python committer) Date: 2016-06-14 02:00
Launcher issue is issue27314
msg278537 - (view) Author: Skye (SHarris) Date: 2016-10-12 18:57
I am having the same issue. Currently do not have Python on my computer.

Tried to fix by doing Method 1 here, no success:
http://www.techpayee.com/failed-to-install-msi-package/
msg284215 - (view) Author: Steve Dower (steve.dower) * (Python committer) Date: 2016-12-28 23:52
oselljr - are you still having this trouble with 3.5.2?
msg284288 - (view) Author: Skye (SHarris) Date: 2016-12-29 18:40
The problem is gone. Thank you, for all your work!
History
Date User Action Args
2022-04-11 14:58:28adminsetgithub: 70818
2021-10-19 22:18:10iritkatrielsetstatus: open -> closed
resolution: fixed
stage: resolved
2016-12-29 18:40:36SHarrissetmessages: + msg284288
2016-12-28 23:52:58steve.dowersetmessages: + msg284215
2016-10-12 18:57:57SHarrissetnosy: + SHarris
messages: + msg278537
2016-06-14 02:00:11steve.dowersetmessages: + msg268501
2016-06-14 01:36:08steve.dowersetmessages: + msg268498
2016-06-13 07:48:52Steven.Barkersetfiles: + Python 3.5.2rc1 (64-bit)_20160613002148_008_launcher_AllUsers.log
2016-06-13 07:48:07Steven.Barkersetfiles: + Python 3.5.2rc1 (64-bit)_20160613002950.log
2016-06-13 07:47:03Steven.Barkersetfiles: + Python 3.5.2rc1 (64-bit)_20160613002148.log
nosy: + Steven.Barker
messages: + msg268428

2016-03-25 23:35:34oselljrsetmessages: + msg262466
2016-03-25 23:34:52oselljrsetfiles: + Python 3.5.1 (64-bit)_20160323181333_000_core_JustForMe.log
2016-03-25 17:23:52steve.dowersetmessages: + msg262445
2016-03-24 03:36:39zach.waresetnosy: + paul.moore, tim.golden, steve.dower, zach.ware
components: + Windows
2016-03-23 22:23:18oselljrcreate