Ernest, sorry you are having problems.  Issues with using the tracker itself are handled elsewhere.  Click on the "Report Tracker Problem" link in the "Help" section at the bottom of the left-hand column of this web page and that should take you to http://psf.upfronthosting.co.za/roundup/meta which is monitored by the maintainers of bugs.python.org.  It would be helpful to include there more details on what fields you are using and what errors you see.