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classification
Title: Installation hangs at "Publishing product information"
Type: Stage: resolved
Components: Installation Versions: Python 2.7
process
Status: closed Resolution: not a bug
Dependencies: Superseder:
Assigned To: Nosy List: bobstones, willingc
Priority: normal Keywords:

Created on 2018-03-12 21:12 by bobstones, last changed 2022-04-11 14:58 by admin. This issue is now closed.

Messages (2)
msg313702 - (view) Author: Bob Klahn (bobstones) Date: 2018-03-12 21:12
I am unable to install Python 2.7.14 on my Windows 7 PC.  Using python-2.7.14.amd64.msi .  The installation hangs at the "Publishing product information" step.

Subsequent installation attempts result in the message "Python 2.7.14 (64-bit) setup was interrupted.  Your system has not been modified.  To install this program at a later time, please run the installation again.  Click the Finish button to exit the Installer."

I need to be able to make this work! With this version of Windows and this version of Python.

Help!
msg313705 - (view) Author: Carol Willing (willingc) * (Python committer) Date: 2018-03-12 21:38
Hi Bob,

Your best option to get timely help information about installation is to visit one of the support channels for Python:

- python-help mailing list https://www.python.org/community/lists/
- #python IRC channel https://www.python.org/community/irc/

First, make sure that your system is a 64 bit system. The installer that you reference will not work if you are using a 32 bit system.

Double check that you have all Windows updates installed. 

Try the help channels mentioned above or try to install `Windows x86 MSI installer` found at https://www.python.org/downloads/release/python-2714/

You can also try a third party distribution such as Anaconda.
History
Date User Action Args
2022-04-11 14:58:58adminsetgithub: 77241
2018-03-12 21:38:22willingcsetstatus: open -> closed

nosy: + willingc
messages: + msg313705

resolution: not a bug
stage: resolved
2018-03-12 21:12:20bobstonescreate