classification
Title: Unable to install Python 3.7.0a4 on Windows 10 - Error 0x80070643: Failed to install MSI package.
Type: behavior Stage:
Components: Installation, Windows Versions: Python 3.7
process
Status: open Resolution:
Dependencies: Superseder:
Assigned To: Nosy List: mwr256, paul.moore, steve.dower, terry.reedy, tim.golden, zach.ware
Priority: normal Keywords:

Created on 2018-01-13 20:34 by mwr256, last changed 2018-02-11 18:36 by mwr256.

Files
File name Uploaded Description Edit
Python 3.7.0a4 (64-bit)_20180113201542_000_core_JustForMe.log mwr256, 2018-01-13 20:34
Messages (6)
msg309899 - (view) Author: Matt Ripley (mwr256) Date: 2018-01-13 20:34
When I try to use any of the installers downloaded from the website I get the errors 2203 and 0x80070643:

[2468:1D2C][2018-01-13T20:15:51]e000: Error 0x80070643: Failed to install MSI package.
[2468:1D2C][2018-01-13T20:15:51]e000: Error 0x80070643: Failed to configure per-user MSI package.
[2468:1D2C][2018-01-13T20:15:51]i319: Applied execute package: core_JustForMe, result: 0x80070643, restart: None
[2468:1D2C][2018-01-13T20:15:51]e000: Error 0x80070643: Failed to execute MSI package.

Been looking all over the reported issues but nothing has helped me with this one. Other installers work without issue?
msg310283 - (view) Author: Terry J. Reedy (terry.reedy) * (Python committer) Date: 2018-01-19 19:45
"Other installers work without issue?"  Is this a comment about other installers for other versions on your machine?  Or a question about other people using the same binary on other machines?

Using the same python-3.7.0a4-amd64.exe binary, I successfully upgraded an existing 3.7.0a3 all-users installation in a custom C: directory on Win-10/64.  If I read the log correctly, you tried a single user installation in the standard location.

The first error indication I see in the log is this line:
MSI (s) (BC:04) [20:15:48:208]: Note: 1: 2205 2:  3: Error 

'Error 0x80070643' is a generic installation failure that can occur either during Windows update or 3rd party program installation.  I searched and one of the top hits was
  https://www.drivereasy.com/knowledge/fix-error-0x80070643-on-windows/
You could try the 3 generic suggestions under
  2) Fix the 0x80070643 error during a program installation
(The first is restart your machine, if you have not already.)
You could also run the system scan described in section '1)'.
msg310788 - (view) Author: Matt Ripley (mwr256) Date: 2018-01-26 20:18
Hi Terry, Thanks for getting back to me on this. I tried all of the suggestions on the link that you sent to me and the python installer still will not install for me. I get the same errors.
I can install the conda python distributions. I only have these installation errors with the python.org installers. Other installers (not from python.org) install without error?
msg310818 - (view) Author: Terry J. Reedy (terry.reedy) * (Python committer) Date: 2018-01-26 22:59
Can one of the Windows experts look at the attached log?
msg310941 - (view) Author: Steve Dower (steve.dower) * (Python committer) Date: 2018-01-28 12:05
From the log file, all I can tell is that it failed to open the file containing information about ongoing installs. At a guess, another install was running (maybe failed?) and didn't clean up properly.

Rebooting should generally resolve that. If it doesn't, you're either looking at serious OS corruption (worth testing if any other MSI installers work - Anaconda does not use MSI) or disk corruption.
msg312007 - (view) Author: Matt Ripley (mwr256) Date: 2018-02-11 18:36
Hi Steve,
Finally sorted this out. I tried all the workarounds that I could find on the web for similar issues. In the end I needed to re-image windows 10. This was the only thinkg that sorted it out. So looked like the windows had ccorrupted preventing the msi installers.
Thanks for your help.
Best regards
Matt

      From: Steve Dower <report@bugs.python.org>
 To: matt.ripley@yahoo.co.uk 
 Sent: Sunday, 28 January 2018, 12:05
 Subject: [issue32545] Unable to install Python 3.7.0a4 on Windows 10 - Error 0x80070643: Failed to install MSI package.

Steve Dower <steve.dower@python.org> added the comment:

>From the log file, all I can tell is that it failed to open the file containing information about ongoing installs. At a guess, another install was running (maybe failed?) and didn't clean up properly.

Rebooting should generally resolve that. If it doesn't, you're either looking at serious OS corruption (worth testing if any other MSI installers work - Anaconda does not use MSI) or disk corruption.

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_______________________________________
Python tracker <report@bugs.python.org>
<https://bugs.python.org/issue32545>
_______________________________________
History
Date User Action Args
2018-02-11 18:36:14mwr256setmessages: + msg312007
2018-01-28 12:05:27steve.dowersetmessages: + msg310941
2018-01-26 22:59:07terry.reedysetmessages: + msg310818
2018-01-26 20:18:39mwr256setmessages: + msg310788
2018-01-19 19:45:40terry.reedysetnosy: + terry.reedy
messages: + msg310283
2018-01-13 20:34:39ned.deilysetnosy: + paul.moore, tim.golden, zach.ware, steve.dower
components: + Windows
2018-01-13 20:34:13mwr256create