classification
Title: Installer Vender Issue
Type: Stage:
Components: Extension Modules, Windows Versions: Python 3.4
process
Status: open Resolution:
Dependencies: Superseder:
Assigned To: Nosy List: Hayden Young, John Laurence Poole, paul.moore, steve.dower, tim.golden, zach.ware
Priority: normal Keywords:

Created on 2015-06-10 15:44 by Hayden Young, last changed 2015-06-25 17:38 by John Laurence Poole.

Messages (3)
msg245132 - (view) Author: Hayden Young (Hayden Young) Date: 2015-06-10 15:44
For some reason, my Python installer won't run properly. When I click install, after DISabling PIP in the installer (And with pip on), it tells me the following: "There is a problem with this windows installer package. A program required for this install to complete cannot be run. Contact your support personnel or package vendor." 

Can anyone help me here?
I really need Python for school, but my laptop won't run this properly.
If it's to do with my specs, they are this:

Laptop: Dell Latitude E6230 (Non-SSD)
Core: Intel i5 Processor

PLEASE HELP!
msg245135 - (view) Author: Steve Dower (steve.dower) * (Python committer) Date: 2015-06-10 16:28
Can you run the following command and then post the log.txt file it generates:

msiexec /l*vx log.txt /i <path to the Python MSI>
msg245821 - (view) Author: John Laurence Poole (John Laurence Poole) Date: 2015-06-25 17:38
I attempted to install on Windows Server 2008 R2 Service Pack 1 and had the same problems.  I thought it might be proxy since I'm behind a firewall, but setting the usual values did not allow the program to overcome whatever it is that PIP is having problems with.

here's the log at the failure point:
MSI (s) (2C:BC) [11:10:26:806]: Executing op: CacheSizeFlush(,)
MSI (s) (2C:BC) [11:10:26:806]: Executing op: ActionStart(Name=UpdatePip,,)
Action 11:10:26: UpdatePip. 
MSI (s) (2C:BC) [11:10:26:809]: Executing op: CustomActionSchedule(Action=UpdatePip,ActionType=3090,Source=C:\Python27\python.exe,Target=-m ensurepip -U --default-pip,)
MSI (s) (2C:BC) [11:10:26:812]: Note: 1: 1721 2: UpdatePip 3: C:\Python27\python.exe 4: -m ensurepip -U --default-pip 
MSI (s) (2C:BC) [11:10:26:812]: Note: 1: 2262 2: Error 3: -2147287038 
Error 1721. There is a problem with this Windows Installer package. A program required for this install to complete could not be run. Contact your support personnel or package vendor. Action: UpdatePip, location: C:\Python27\python.exe, command: -m ensurepip -U --default-pip 
MSI (s) (2C:BC) [11:10:30:520]: Note: 1: 2262 2: Error 3: -2147287038 
MSI (s) (2C:BC) [11:10:30:520]: Product: Python 2.7.10 (64-bit) -- Error 1721. There is a problem with this Windows Installer package. A program required for this install to complete could not be run. Contact your support personnel or package vendor. Action: UpdatePip, location: C:\Python27\python.exe, command: -m ensurepip -U --default-pip 

Action ended 11:10:30: InstallFinalize. Return value 3.

To get this to install, during the installation, disengage entirely PIP, it's default is to install it.
History
Date User Action Args
2015-06-25 17:38:44John Laurence Poolesetnosy: + John Laurence Poole
messages: + msg245821
2015-06-10 16:28:13steve.dowersetmessages: + msg245135
2015-06-10 16:20:03r.david.murraysetnosy: + paul.moore, tim.golden, zach.ware, steve.dower
components: + Extension Modules, Windows, - Installation
2015-06-10 15:44:21Hayden Youngcreate