classification
Title: Python 32 bit install fails on Windows - BitDefender false positives
Type: behavior Stage:
Components: Windows Versions: Python 3.6
process
Status: open Resolution:
Dependencies: Superseder:
Assigned To: Nosy List: Arie van Wingerden, louielu, paul.moore, steve.dower, tim.golden, zach.ware
Priority: normal Keywords:

Created on 2017-07-17 09:56 by Arie van Wingerden, last changed 2017-07-17 13:25 by Arie van Wingerden.

Messages (5)
msg298472 - (view) Author: Arie van Wingerden (Arie van Wingerden) Date: 2017-07-17 09:56
I discovered that BitDefender somehow blocks part of the installation of Python 3.x on Windows, resulting in a completely broken installation. I found this after having turned my system inside out ... @!#$%^&^%$#@

So solving it is either:
   deinstall BitDefender
   exclude files from being marked as a virus

Maybe this can be mentioned on the install page?
msg298473 - (view) Author: Louie Lu (louielu) * Date: 2017-07-17 09:59
I think BitDefender has some option like "disable 10 mins"? You may disable your antivirus when you are install something you be sure that is trustworthy.

Or maybe BitDefender is right, you download a wrong .msi from other place that has been insert something bad, check about md5 about the installer
msg298477 - (view) Author: Arie van Wingerden (Arie van Wingerden) Date: 2017-07-17 10:23
Hi Louie,

1) no, I definitely used the right installer

2) BitDefender also interferes often when I compile Go programs

So, in the end it is a real pain in the neck and I deinstalled it.
Maybe other people can live with it, but it has cost me a lot of time in
this case and also when developing / compiling other PL's.

Still it would be nice if a warning could be placed on the download page
(maybe in general to disable AV when installing).

Thx!
/Arie

2017-07-17 11:59 GMT+02:00 Louie Lu <report@bugs.python.org>:

>
> Louie Lu added the comment:
>
> I think BitDefender has some option like "disable 10 mins"? You may
> disable your antivirus when you are install something you be sure that is
> trustworthy.
>
> Or maybe BitDefender is right, you download a wrong .msi from other place
> that has been insert something bad, check about md5 about the installer
>
> ----------
> nosy: +louielu
>
> _______________________________________
> Python tracker <report@bugs.python.org>
> <http://bugs.python.org/issue30944>
> _______________________________________
>
msg298496 - (view) Author: Steve Dower (steve.dower) * (Python committer) Date: 2017-07-17 12:55
The best response is to notify Bitdefender so they can fix their signatures.

Python is commonly used in malware, and so some parts of it are often misidentified as unique to some detected virus. By reporting the name of the virus and providing the actual file to Bitdefender, they can fix their signatures and provide an update.

Most AV companies provide a specific email address for false positives. Feel free to email them, or provide enough information here (including their email address) and someone else can forward it.
msg298511 - (view) Author: Arie van Wingerden (Arie van Wingerden) Date: 2017-07-17 13:25
OK. Will contact BitDefender.

2017-07-17 14:55 GMT+02:00 Steve Dower <report@bugs.python.org>:

>
> Steve Dower added the comment:
>
> The best response is to notify Bitdefender so they can fix their
> signatures.
>
> Python is commonly used in malware, and so some parts of it are often
> misidentified as unique to some detected virus. By reporting the name of
> the virus and providing the actual file to Bitdefender, they can fix their
> signatures and provide an update.
>
> Most AV companies provide a specific email address for false positives.
> Feel free to email them, or provide enough information here (including
> their email address) and someone else can forward it.
>
> ----------
>
> _______________________________________
> Python tracker <report@bugs.python.org>
> <http://bugs.python.org/issue30944>
> _______________________________________
>
History
Date User Action Args
2017-07-17 13:25:55Arie van Wingerdensetmessages: + msg298511
2017-07-17 12:55:10steve.dowersetmessages: + msg298496
2017-07-17 10:23:10Arie van Wingerdensetmessages: + msg298477
2017-07-17 09:59:24louielusetnosy: + louielu
messages: + msg298473
2017-07-17 09:56:37Arie van Wingerdencreate